Medical Receptionist

£23000 /an

- Grand Londres


Marylebone, London

Salary: 23k p.a.

An amazing opportunity has arisen for a talented individual, who is looking for a challenge and an exciting opportunity. My client is a private medical specialist centre, based in the heart of the noted Harley Street in Marylebone.

They are looking for a motivated and hands on individual, who is not afraid to go the extra mile and who is passionate about providing the best customer service. This is a very busy role due to the intense volume of incoming patients, so the ideal candidate will have to thrive under pressure.


To work as part of a small team providing a highly efficient administration and reception service. The reception team are the first point of contact for all patients and visitors, therefore a professional, friendly and polite manner is essential in order to assist in the smooth and efficient running of the centre. To promote a professional image of the company at all times and be knowledgeable about the services the centre provides.


  • To deal with all enquiries both in person and on the telephone in a polite and professional manner
  • Transfer calls as required
  • To arrange appointments for all patients in accordance with protocols, utilising the centre's computerised patient administration system
  • Send out appointment confirmations and supporting information to patients
  • Obtain pre-authorisation from private medical insurance companies for insurance covered treatments
  • Liaise with external partners to organise specific appointments
  • Conduct courtesy calls and send out reminders to patients
  • Greet all patients and visitors on arrival at the centre
  • Communicating with other departments on patient and visitor arrivals
  • Ensure accuracy of patient details and that required paperwork is completed
  • Respond to email and website enquiries
  • Chase referral letters
  • Chase outstanding accounts
  • Keep the reception area clean and tidy at all times
  • Ensure waiting areas, corridors and stairs are kept tidy and free from hazards
  • Assist other departments as required at the discretion of reception manager
  • General office duties:
    • Taking payments
    • Updating patient records
    • Unlocking / locking gate
    • Preparing daily sheets
    • Preparing patient questionnaires for next day
    • Cover for healthcare assistant for patient refreshments
  • Always be vigilant and report problems and concerns to the Reception Manager

This role will suit well someone with strong communication skills and who is happy to work as a part of a small team.

If you think that this is the right role for you, APPLY NOW!

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Marylebone, London

Salary: 23k p.a.

An amazing opportunity has arisen for a talented individual, who is looking for a challenge and an exciting...

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Statut :



Type de contrat :

CDI (contrat à durée indéterminée)

Type de mission :

Temps plein

Date de début :

Dès que possible

Salaire :

£23000 - 24000 /an